Case study Example | Topics and Well Written Essays - 250 words - 126

Case Study Example focus on developing athletics activities and equipment that attract people below the age of 19 years and single women between the ages of 30-39 years. These two groups of the population constitute the highest number of non-peak period visitors. The management should provide a discount for the unmarried people, especially the women. Single ladies are likely to have fewer responsibilities compared to the married couples. In this regard, single ladies are likely to have sufficient time to visit the club regularly. Essentially, offering discounts would increase the frequency of attendance and attract new customers’ thereby increasing revenue for the club (Fields, 1999). The management should introduce awards and gifts for frequent and royal customers. This will encourage them to visit the club more frequently since they are assured of a gift. In addition, special gifts should be given to customers who bring new customers during the low seasons. This will encourage the existing customers to invite their friends to join the club. During the low seasons, the management should offer aerobic and yoga classes to both the silver and gold membership holders. Such strategies will aid in expanding the membership base and increasing revenues for the

The Learner's Log Book (LLB) for the Saudi Airlines Case Article

The Learner's Log Book (LLB) for the Saudi Airlines Case - Article Example The EFQM Excellence Model, developed by the European Foundation for Quality Management, enables organizations to analyze themselves systematically. All the necessary elements for organizational excellence (process quality, employee satisfaction, customer satisfaction, leadership quality, etc.) are analyzed  The  EFQM Journey to Excellence (J2E) / Internal Excellence Assessor (IEA-EFQM) Training  gives you the skills to organize a self-assessment based of the EFQM Excellence Model, to act as an Internal Excellence Assessor, and to develop, after the self-assessment, a plan for  Striving for Excellence. Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organization? Would you like to learn how to conduct a successful self-assessment based on the Excellence Model? Would you like to act as an Internal Excellence Assessor? Then this training is for you! EFQM excellence model is developed by the Saudi Arabian Airlines industry to evaluate them methodically. For this, the essential ingredients of organizational excellence such as workers satisfaction, quality process, consumer satisfaction, and leadership quality etc are evaluated. Followings are the key learning points in this article. Saudi Arabian Airlines industry adopts various quality management techniques to improve the overall functioning of the industry. In order to improve the quality, Saudi Arabian Airlines adopted the Self Assessment model in tandem with the European Foundation of Quality Management (EFQM) which is considered as an effective tool for empowering activities in the direction of business excellence.